Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
MARCH 2022
Leroy & Pepper
Adelaide to Karratha, Australia
Jetpets looked after our two dogs during an interstate move complicated by covid border closures and extreme heat - they did a stellar job!
They kept us updated with flight changes and made sure they kept a close eye on the weather. Each decision they made was in the best interests of our two dogs who arrived safe, happy and relaxed despite a drawn out travel plan.
Report cards were provided between flights and during boarding which was a nice touch. The comments were clearly drop down selections but the report included photos which was really appreciated.
Would definitely recommend using Jetpets.
MARCH 2022
Buddy & Barney
Canberra to Stavanger, Norway
Buddy and Barney arrived safe and well. The driver from Oslo to Stavanger was a lovely man who gave the doggies lots of breaks on the way.
They were very glad to see us, and a bit surprised by the cold (it is freezing here!). They are loving a new area to explore!
Thank you for all your help. It was a pretty smooth activity and I’m really happy with how it all went.
Best regards
MARCH 2022
Thomas Picasso
Sydney to Raleigh, United States of America
Firstly Dan and myself would like to thank you and your team for the amazing job you have done, The professional service provided by Jet Pets and Pet Express made Thomas Picasso's big journey to happen as smoothly as it could.
We are so pleased with the service provided. Our fury baby is home safe and sound and happy!
So again thank you for all you and your team have done. We are very happy with the service and definitely recommend JetPets.
I will send you some photos of Thomas Picasso shortly.
Kind regards,
FEBRUARY 2022
Olive
Sydney to Manchester, United Kingdom
Olive arrived safely in the UK and has already settled in well with my parents.
I just wanted to say a huge thank you to you guys, you was amazing throughout the whole process and you made a very stressful time in our lives that little bit easier.
FEBRUARY 2022
Lily
Melbourne to London, United Kingdom
Hi Rachel, thank you to you and team who helped by bring Lily back to UK she arrived safely and was pleased to see us.
