Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2019
Kobi
Perth to Oslo, Norway
Hi Lochlan,
Kobi arrived safe and sound in Oslo yesterday.
Thankyou for all your help getting him here!
Photo attached.
Many thanks,
Hayley
JULY 2019
Shade
Australia to Bogota, Colombia
Hi Biljana,
Good she did pretty good, it was a long trip specially in bogota as she had to sleep there all night and all the paperwork took 6hrs. She arrived on Saturday afternoon. But she’s now with my family in Medellin. she looks pretty happy and my parents are spoiling her a lot.
Thank you very much for everything! All the people who look after her on the comfort stops were really nice and sent me a lot of pictures. Shade arrived with her toy and my T-shirt on her crate.
I’m sending some pic of her
JULY 2019
Ava
Sydney to Perth, Australia
Thank you so much Jetpets for delivering my precious cargo.
She arrived happy healthy and relaxed all the way from Sydney to Perth.
Such professional service- I was kept updated throughout the whole process
Thanks again Jetpets !! 
JULY 2019
Loki
Melbourne to Geneve, Switzerland
Hi Jasmine,
Thank you for taking the time to follow up with us. I have to say, we have been very impressed with the services, from Loki’s vaccination, pick up and also your partner ACE in Switzerland who contacted us for each step of the process (including live pictures on Whatsapp!! 🙂 ). See attached some pictures of Loki just after landing and also in Lyon.
Thanks again,
Best regards
Olivier
JULY 2019
Domi and Ollie
Sydney to Manchester, United Kingdom
Joyous arrival!! Domi and Oliver arrived 5.30am in the Friday morning - letting the team know they’ve arrived in the Isle of Man. A big thank you for their safe arrival. Domi and Ollie