Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2019
Chooka
Melbourne to Auckland, New Zealand
Hi Lochlan,
Thank you and the team at Jetpets so much for sorting out everything with Chooka on her adventure to New Zealand. It was such a smooth trip for her and everything went as planned. She was very excited to see us when she arrived in Auckland.
She is already lapping up the sunshine and the extra attention.
Again, thank you guys so much!
Here's a little photo of our girl, settling in well to farm life!
Kind regards,
Tess 
JUNE 2019
Ragnar
Townsville to Brisbane, Australia
Thankyou Jetpets for the safe arrival of our new puppy. Highly recommend this business, great customer service and puppy was not the slightest bit stressed by his big adventure..... 
JUNE 2019
Maximus
Brisbane to Toronto, Canada
Hi Justin
Maximus and I want to thank you and the Jet Pets team for helping him arrive safely in Toronto.
Maximus was calm when he arrived and happy to see me and my friend Sandy.
I’m very grateful and will recommend your company to any friends who need to transport their pets.
Thanks again
Veronica 
JUNE 2019
Frenchie Puppies
Brisbane to Perth, Australia
Hi, I would like to say a massive thankyou to Jetpets for organising the flights and having my 3 pups safely delivered from Brisbane to Perth today! Jetpets were more than happy to help with any enquires I had and had a speedy reply. I definitely would recommend using this company for any future pet flights you may have. Not only are they great and fairly priced but they try their hardest to keep not only the pets safe and calm but also are there just as much to reassure their owners in what can be a stressful time. I definitely would use their services again! Picture of puppies happy as Larry after a 5.5 hour flight today! 
MAY 2019
Donder
Auckland to San Francisco, United States
Hi Vicki,
I wanted to thank you for the exceptional customer service and support I received from you during my transition back to the states. It was really a huge help and very much appreciated. It was great to see pictures along Donder’s journey and it’s was very easy to collect him from Mac Cargo. As you can see he’s super happy.
Best Regards,
Teresa