Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2019
Bonny
Melbourne to Edinburgh, United Kingdom
Thank you for making sure Bonny arrived safely to Edinburgh, she is now happy with us In Newcastle upon Tyne and loving her walks in the English countryside.
Thanks again 
AUGUST 2019
Arlo
Perth to Queenstown, New Zealand
Thank you again for all your assistance with our boy arlo! He is one happy boy! 
AUGUST 2019
Mysha
Sydney to Macau
Hi Dear Lochlan,
Mysha just arrived in Macau tonight and he looks healthy and safe.
Just wanna say thank you, for all you patience, support and help. Feeling lucky to meet you, such a responsible person to deal with Mysha's big trip.
Wish you all the best in life, and we will always remember your kindness.
Best Regards,
Vicky 
AUGUST 2019
George and Jools
Sydney to Hong Kong
Hi Justin,
Just letting you know that George and Jools have arrived safely this evening.
Thank you for all your help along the way.
It has been so easy to communicate with you and you have always so responsive and helpful. You really put our mind at ease!
We really appreciate everything you have done, thank you for making it such a hassle free experience for us.
I have attached a photo of George and Jools happily enjoying their supper!
Kind regards
Sarah 
JULY 2019
Raven
Melbourne to Singapore
Good morning Justin,
What a trip to get Raven!
After collecting and signing some paperwork at the import building. We could go to the quarantine building to pick up Raven.
He was totally relax under his blanket as they put on the aircon to a freezing temperature.
He was happy to get out and explore the room.
A lovely lady called a taxi, and the trip back home went smooth as anything.
Door to door was 4 hours.
The children were excited to have him back.
The cat litter box is ready, this food and water are there as well
He calmed down quickly, and had some food. He was really hungry.
The night went well, no vomit to clean up yet.
And he is sleeping next to me while I type you this email.
He is finally home!
Thank you so much for the handling and care. And all the lovely updates we got while he was with Jetpets. It really shows that you all care and make the pets feel safe like home.
Warm regards,
Eva