Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
AUGUST 2019
Lola
Barcelona to Coolangatta, Australia
Emma can't thank you guys enough your all amazing. Lola is settling in well and definitely remembered me and Lee which made us so happy. She is slowly getting used to Fred our other cat but does hiss at him now and again! But we are so shocked at how well she coped with the traveling and settled in straight away we can't thank you enough xxx
AUGUST 2019
Cole
Melbourne to Brisbane, Australia
Hi Belinda
Thank you for your assistance. The pic of cole at the airport was a wonderful touch and made us very happy.
Attached is a pic of him at home.
Thank you for looking after him. Will be sure to post reviews.
Have a lovely week.
Tom
AUGUST 2019
Frankie and Minnie
Armidale to Auckland, New Zealand
Justin was AMAZING!!!
He made magic happen from two opposite ends of the country to bring our two babies together to fly over to us here in NZ. Minnie and Frankie's travel was co-ordinated so smoothly considering they had to be jointly co-ordinated together but so far apart to make the same flight! This was an amazing experience and we have Justin and JetPets to thank for that! Thank you also to Tineshea-Lee from JetPets NZ who allowed Minnie and Frank to stay overnight at headquarters as their flight was in too late for me to pick them up 🙂 Amazing Amazing Amazing!! Will always be requesting Justin for future needs.
AUGUST 2019
Frankfurt
Sydney to London, United Kingdom
Hey Justin, thank you so so much for getting Frankfurt to London so safely. We were so worried about it all and because of you he landed safely, is happy and is loving London. I really appreciate it all.
Here’s a pic of us at Buckingham palace and him enjoying a pub in London!
Many thanks, Deneice, Ben & Frankfurt
AUGUST 2019
Zoe
Brisbane to Chicago, United States
Hi Justin,
Thought I would touch base to let you know Zoe has settled in well! Attached are a couple of pics of her - she couldn’t be happier. Thanks so much for all your help with her move - you really made it easy!
Kind regards,
Amanda
