Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2009

SASSY

ADELAIDE to SANTIAGO, USA
Laura,
A short note to say many thanks for your great service..we are together again..Sassy looks great and happy...she arrived yesterday very well (personnel from Interfamily was waiting for me at the airport and did the final delivery..good job too)..Again many thank to you and JetPets..
Cheers,
Dino and family

FEBRUARY 2009

OLLIE

MELBOURNE to AUCKLAND, NEW ZEALAND
Hi Dean,
This is a very big thank you for doing such a great job of organising Ollie’s move from Australia to New Zealand. I had visions of him not making it, but he arrived in good spirits!! Of course, he was extremely happy to see us, which goes without saying. All I can say is that Jet Pets is a very professional business. Thank you again.
Regards,
Bev

FEBRUARY 2009

TETLEY & FOSTERS

UNITED STATES to MELBOURNE, AUSTRALIA

G'day Scott,

Catherine here. Just got internet access tonight (9thApril!) and am busily sorting through the deluge of emails from the past 8 weeks!!!

Thank you SO much for all your help with getting the rest of our family to Australia! The people Dominic dealt with on the phone have been fantastic. Very helpful and seemed dedicated to the job at hand. Made our lives very much easier, especially with Dom travelling work-wise throughout our moving process and the rest of it!

I have been to visit our animals a couple of times at the Quarantine Facility and they have been so very excited to see a familiar face! It's a bit surreal to see our “American" pets on Aussie soil! Can't wait to be able to bring them home for real!

Anyway, thanks again and please pass our thanks to your helpful team. Yours surrounded by suitcases and packing boxes, Catherine

JANUARY 2009

PUPPY

PERTH to JOHANNESBURG, SOUTH AFRICA


Dear Erin,
Thank you so much, puppy arrived safely..ABSOLUTELY FANTASTIC, EFFICIENT SERVICE FROM JET PETS¦!!!!
Please pass our thanks and message of gratitude on to Angus too! Puppy is doing well. We will only ever use Jet Pets for transportation of our pets!!! Your number has already been passed onto friends and neighbours who have followed the process from start to finish, utterly amazed and impressed.
Best Regards,
Misty

JANUARY 2009

JEAN LUC AND LOC

MELBOURNE to LONDON, UK
Dear Laura and Kate
Just to let you know that the boys arrived safe and sound- it was like they never were on a plane! They jumped out of the JCS van into the snow and had a great time! Both are healthy and are eating drinking OK.
Many thanks to you both for your great service and care - it was greatly appreciated by Dennis and myself.
Best wishes to you both
Cheers Mike