Customer Feedback

With over 30 yearsโ€™ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JULY 2009

BILLIE

NEW ZEALAND to ALICE SPRINGS, AUSTRALIA


Hi Melanie,
Thank you so much for everything. As you know, we have used Jetpets twice now and have been nothing but impressed with the services you provide. We will be recommending you to anyone who needs their pet relocated. Billie is such a precious and treasured member of our family and we really feel that her welfare was paramount in the service you provided. I cannot thank you and the team at Jetpets enough for all of your help with our relocations and wish you all the very best!
With our sincerest thanks, Chris & Glenn

JULY 2009

SNOOP

UNITED KINGDOM to MELBOURNE, AUSTRALIA


Hello Danny and Spotswood team
Just to let you know that Snoop arrived safely. She has managed to settle in quickly, like she has never been away! The kids were really happy and excited to see her when they got home from school, it was a lovely surprise for them. Thank you for arranging the delivery before they got home it was greatly appreciated.
Thank you also for all your help in getting Snoop over to Australia (it was a long long journey) and for looking after her so well while she was in quarantine. She looks really well.
We appreciate all your efforts and hard work and for making the whole process stress free and easy for us.
Thank you all once again Andrew and April

JULY 2009

MAGIC

UNITED STATES to ADELAIDE, AUSTRALIA


Hi
Magic did arrive safely. Her flight was delayed due to the bad weather in Adelaide but she seemed to have travelled well. We took her to our vet for a check up and apart from being a bit skinny and in full season she is fine! It will take her a bit of time to adjust and to realise this is her final stop and won't be sent on anywhere else.
We would also like to thank you and the team at Jet Pets for getting Magic here safely, it is a dream come true for us! We have sent puppies overseas with Jet Pets before and they have always arrived in wonderful condition. Hopefully next year we will be in touch to send a bundle of Golden joy to Hawaii ๐Ÿ™‚
Thanks again!
Paula, Sheila & Magic

JUNE 2009

TIMO

SYDNEY to SINGAPORE,

Hi Laura
Sorry we took a while to update you - we've been really busy since arriving in S'pore, spending most of our time helping our two dogs to get along.
Timo arrived on Thursday arvo relatively unfazed, and seems to be settling in well despite the heat. I wonder if he misses Sydney and his friends at the park though!
Thanks again for all the help you and the Jetpets team have given us - we're really happy and relieved to have Timo with us once again ๐Ÿ™‚
Regards
Yuen Ling, Kelvin & Timo

JUNE 2009

KOKO AND LILI

MELBOURNE to LONDON, UK

Hi Laura,
Goran, Koki and Lili arrived as scheduled, 2 weeks ago. Considering the length of the trip, they all recovered fairly quickly. Koki and Lili have actually adjusted really well to the new environment and have also started talking, some words in the language we understand and some in their own. They are, hopefully, not complaining!
We would also like to THANK YOU for participating in our little family's reunion.
Kind regards,
Dragana