Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2009
ZELDA
Dear Erin
I wanted to thank you for the excellent job you've done for Zelda.
She got here to Germany and nobody would have been able to tell, that she had just done so many hours of flight, waiting, changing planes ect.
The local VET at our German customs was so pleased with her and the paper work and they had told me......this was superb. I had no troubles what so ever.
I would recommend your services for anybody intenting to move their pet.
Kindest regards,
Sabine
OCTOBER 2009
BOSTON
Hi Sandy,
As I understand, you are Danny Burkandt's supervisor at Jet Pets. I wanted to take the time to extend how thankful my partner and I are that Danny is part of the Jet Pets team. He has made the very challenging process of transporting our dog Boston back to Melbourne easy and pleasant.
He responded to all emails immediately and was always available to chat online whenever I requested to correspond with him. He always had his facts straight and was 2 steps ahead of us along the way.
We are truly greatful, and I hope that we have the opportunity to work with Danny and Jet Pets again the future. We will certainly recommend your services to anyone in need of transporting their pets. Please share our thanks with Danny.
Sincerely, Brynn, Merryn and Boston
SEPTEMBER 2009
BEN
Hi Kylie,
Thanks for all your help in getting my dog Ben to Auckland. You've been fantastic to deal with and very efficient! I will certainly recommend Jetpets to everyone I know.
Kind Regards, Karen
SEPTEMBER 2009
CLEO
Thank you so much Jetpets! We were concerned how our little puppy, straight from her littermates at only 12 weeks of age would deal with the whole process. However were pleasantly surprised at how happy Cleo was on her arrival here in Singapore.
Your level of service in the pre shipment arrangements, and even accommodating our concerns about boarding her for too long, was absolutely first rate. Every email query was answered promptly and thoroughly, and this was very reassuring to us.
The breeder in Perth was also very pleased with your process, care and assistance. I would have absolutely no hesitation in recommending Jetpets, in fact I already have!
Thanks again! Samantha and Cleo
SEPTEMBER 2009
EBOUE
Hi Kylie
I just want to say thank you so much for looking after Eboue and making sure that he arrived in South Africa safely. I would definitely use Jetpets again!!!
Thanks again for your excellent work!!
Deborah