Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2009
BRIA
hi Melanie
just to say a massive thank you! Bria arrived safely on friday. she was a little quiet when she arrived inthe afternoon but cameout of her hiding spot about 10pm and there was no stopping her. we moved into our own place sunday with her and she loves it. She is the same gorgeous cat as ever, maybe even more affectionate!
thanks to you and everyone who helped along the way. We couldnt have gotten Bria here without you!
Emma, james and Bria xxx
SEPTEMBER 2009
DANA AND DILLON
Danny
It has been a very hectic few months for us hence the delay in writing.
Lorraine and I wanted to express our Thanks for the excellent treatment of Dana + Dillon on their door to door journey Scotland to Melbourne.
Your patience when answering our numerous questions, follow through on any issues arising and personal ownership on keeping us updated on their journey to Australia was fantastic.
We were both very impressed with the first class service, enthusiasm and commitment to the dogs welfare right throughout the journey. Also in Quarantine through to final delivery to us.
Dana + Dillon settled minutes after arriving at our new home and now look as if they have been here all their days.
Thank you again,fantastic service
Lorraine + Kevin, Dana+Dillon
AUGUST 2009
TED
Dear Jessica,
We would like to thank you and your team for all your assistance with delivering Ted to us. He arrived calm, safe and healthy on Friday night, not at all phased by his traveling adventure. Ted also responded really well to all your animal handlers.
He is now adjusting to his new life in the USA and runs around the house like he owns it!
Thanks again,
Rachel and Ted
AUGUST 2009
WICKI
Hi Chris.
Firstly I must appolagise for the late response to the transporting of our dog Wicki. I can only describe the service that Jetpets and Virgin airlines had provided in the transportation of our new pup as Absolutely Superb!
Everything went wonderfully and he arrived safely and completly stress free. So until next time, Thankyou very much for everything that everyone at Jetpets has done for him.
Best Regards Ian
AUGUST 2009
MISSY
Jessica,
I just wanted to let you know that Missy arrived extremely well. I can't thank you enough for your assistance in shipping her to the U.S. It was a very simple and happy experience for me thanks to your quick response to all my questions. It was obvious to me that Missy was well cared for and did not suffer any trama on such a long flight.
Thank you so much for all your help and please extend my heartfelt thanks to all involved! I will certainly recommend Jetpets to everyone I know. You are all fabulous.
Jennie and Missy