Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
APRIL 2009
PATCHES
Hi Melana,
After being on the road for over 32 hours, we've finally reached DC and tucked under some warm quilts for a well deserved rest, back as a family.
Everything out at LA went very smooth and we had Patches brought to us in good time and was able to make it for all our connections.
I wanted to say a very big THANK YOU for all what you and your team has done to make this transition for Patches and us, such a smooth one.
We appreciate all the effort and last minute changes that went in to making this a complete successful journey for us all. We will definitely be recommending JetPet to all our friends who may be travelling abroad and we look forward to using your services on our return.
You've truly stood up to your promise of "Simply the best way to travel with your pet"!!
We wish you and your families a Joyous and Blessed New Year!
Anna and myself are so delighted and we say this with a heart that pours appreciation to you and all at JetPets!
Kind regards,
Neil
APRIL 2009
JAKE
Hi Emily,
I just wanted to thank you for all your help in transporting my dog Jake. It was wonderful not having the hassle of dealing with the airline and just knowing all I had to do was have Jake turn up to send to his destination. He not only arrived safe and happy but the overall service was exactly what my family and I needed to take the stress out of our move.
Thank you again, Renee.
APRIL 2009
KYA
Kya and I arrived safe and sound in Germany...after running around Frankfurt airport getting all the necessary stamps to clear Kya through customs (we had to go back and forth between at least 4 different offices). Welcome to German bureaucracy!!! Anyway, Kya is tired but in good spirits and happy (so am I actually)
Take care
Claudia
APRIL 2009
VICTOR
I wanted to say: THANK YOU very much with all my heart for all your great help. And I also wanted to say SORRY for being so annoying with all my questions!
You were such a great support for us! Also Thank You to the driver in Sydney, he was really nice and calming.
THANK YOU!!
Dominik, Caroline and most of all Victor
APRIL 2009
HARRY AND ZARA
Just wanted to drop you a quick note to say thank you so much for all the assistance from Jet Pets to get our treasured Harry and Zara safely and happily from Melbourne to Auckland.
The care and assistance and easy communication with you in Melbourne and then from Shelly here in Auckland was very much appreciated. You are obviously all animal lovers, which is something I really valued throughout my dealings with Jet Pets, and made the waiting and wondering how they were doing, so much easier to deal with!
Harry & Zara are now happily ensconced in their new home and we are just so thrilled to have them back.
Thank you, thank you, thank you :o)
Nicky