Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2009
ZIGGY
Hi Kylie,
Just a quick thank you to yourself and everyone at Jetpets for getting our little Ziggy over to Auckland in one piece. He arrived a little bewildered but thats to be expected.
Thanks for making the whole event very streamlined for us, Damian and I really appreciated it. Everyone we dealt with were friendly and professional. We'll be sure to use and recommend your service in the future.
Thanks again, Olivia
SEPTEMBER 2009
BENNY
Hi Kylie
A big thank you from Benny and I for your coordination of Bennys trip home to Rotorua. Everything went incredibly well and it all was so easy and painless (well I say that - I'm not sure Ben would use that word). Benny has settled in really well to his new home although he does require a blanket at night when we've been having 2 degree frosts!!
Thanks again to you and the team Kylie - absolute professionals and a pleasure to deal with.
Regards Keri-Anne
SEPTEMBER 2009
KONECHIYO
Hi Dean,
Thank you very much for your help to send my lovely cat to Japan. She has arrived in Japan 10th Oct and now she is getting used to Japanese life and becoming a bit of Japanase cat now.
I really appriciate your kind help and advices, and also local staff in Perth. Your company's staffs are very reliable, kind and thoughtful. I would love to say Thank you very much!!
If I have another chance to bring any animals or my friends would like to do it, I will certainly choose and recommend your company.
Again, thank you very much.
Best Regards, Ibuki
SEPTEMBER 2009
BOSCO
Laura,
I cannot thank you and the team @ JetPets enough for making our furry family's move to Vancouver so smooth and hassle free.
I am speechless at how well they travelled. We were expecting them to be a little bit worse for wear on arrival but honestly, the worst of it has been just a little bit of jetlag and that's it.
They are so happy to be here with us, and are being super loving and affectionate. The journey also seems to have bonded them a little closer together as well (see picture). Any reservations I had about uprooting them and sending them on such a potentially traumatic journey were completely forgotten when I realised that they were all treated with such care and love by everyone involved in their grand adventure.
So thankyou, to you and to everyone who worked behind the scenes to bring our babies safely to us here in Vancouver.
Also, a big thankyou to Alisha who picked them up at Mum & Dad's place. They spoke VERY highly of her. Seems like JetPets biggest asset are it's people. Congratulations to the higher ups for picking the good ones 😉
Anyhoo, thanks again. We look forward to talking to you in a few years time when it's time to come back to Oz.
Kind regards, Shannon
SEPTEMBER 2009
LOTTIE
Hi Melanie,
I just waned to reiterate my appreciation for everything you have done for us and our dog, Lottie this year. When we left Europe we were desperately anxious about leaving our Lottie behind and didn't know how we would ever get through the red tape required for importing her back into Australia, let alone the export preparation from Europe!
After speaking to you for the first time I felt reassured that the problem would be taken from our hands and dealt with professionally which was a massive relief.
Now all the hard work has paid off and Lottie has nearly finished her Quarantine stay at Spotswood and will come home in 3 days. She has been the bravest little dog and I am confident that she has been really well cared for during her time there.
So I want to say a MASSIVE THANK-YOU for everything you have done for us.
Without JetPets I don't know how we would have managed through such a difficult transition and I would not hesitate in recommending your services.
Many thanks and best regards,
Catherine and David