Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2019
Lulu and Wilbur
Brisbane to Vancouver, Canada
Hi Biljana,
Thank you for all of your assistance in moving Lulu and Wilbur to Canada with us. After a few weeks we have settled into our home in Banff and are loving the snowy weather!
Thanks again!
Kind Regards,
Greg and Georgia 
OCTOBER 2019
Patch and Waffle
Brisbane to Berlin, Germany
Hi Justin,
Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything.
Best wishes,
Rachel 
OCTOBER 2019
Puppy
Sydney to Melbourne, Australia
Four of the Xayne x Nova pups leaving for their new homes in Victoria. Thanks to Jetpets- their service is second to none! 
OCTOBER 2019
Sandro
Milano-malpensa to Melbourne, Australia
Hi Melanie
Sandro got released from the Australian quarantine Sunday, and he was VERY VERY happy to hear my voice when I greeted him in Sydney airport Cargo. So happy that I almost got nervous about the crate falling off the trolley! He looked happy, healthy and sound so he must be getting used to the Australian quarantine process! I don’t think there are many dogs that have done that THREE times 😉
Got the international travel crate as well. So I’m ready for ‘next time’ (Hungary 2020 | Finland 2021 ) 😉
Stefano, Melanie and Chris - THANK YOU for all your help. You have all been awesome and tolerated my stress of travelling across the globe with a dog .
Until next time - take care!
Sanne 
OCTOBER 2019
Poppy
Perth to Melbourne, Australia
Thank you Jetpets for transporting our new addition from Perth to Melbourne! Communication was excellent and it was so easy to book her flight including pick up from our breeders home. Poppy is the perfect addition to our family.