Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2019

Vanya

Johannesburg to Perth, Australia
Dear Chris, Thank you for your kindness, professionalism and compassion during the process of getting Vanya from Centurion, South Africa to Perth, Johannesburg. You can imagine how happy we were to see each other again! I attached 3 photos of Vanya, taken on Monday 14 October 2019, minutes after she arrived at our new home. I’m sure you could see how excited she is! Please pass my appreciation and gratitude to every person who handled Vanya on her journey. It was much less stressful for me, because I knew she was being taken care of by people who care. Kind regards Thea

OCTOBER 2019

Indigo

Brisbane to Houston, United States
Dear Justin and Danielle, Many thanks for organising the very safe delivery of our girl. She is settling in even better than we thought she would, please see photo. Best regards, Frances (and Indigo)

OCTOBER 2019

Smithy

Melbourne to Paris, France
Hi Justin, Liliane and I would like to let you know Smithy arrived on time, clean, safe and well in Paris. Now he needs to settle into his new home in Montpellier. Thank you Justin for having perfectly organized the Smithy long journey. Kind Regards, Liliane and Jean-claude

OCTOBER 2019

Coco Harley

Sydney to Melbourne, Australia
Thank you so much for delivering our new puppy Coco the French bulldog safely ....your service was great from start to end .. highly recommend, happy customers!

OCTOBER 2019

Forest Chewbacca Smith

London to Coolangatta, Australia
Hi Emma, Thank you so much for all your help getting him over here. We went straight to palm beach after we picked him up and he loved it 🙂   Kindest regards,   Nick