Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2021
Buddy
Perth to London, United Kingdom
Hi Rachael
Just wanted to let you know Buddy has settled in well after his journey
Thank you again for all your help. 
JUNE 2021
Chilli
Melbourne to Auckland, New Zealand
Dipkesh you absolute legend.
I am so grateful for your service and for you calm and kind energy throughout the entire process.
This may have been one of the most anxiety inducing experiences ever and you absolutely delivered on support, professionalism and integrity. Chilli arrived looking well and surprisingly calm and from start to finish I felt she was being looked after with love. Thank you so much Dipkesh and team. 
JUNE 2021
Moscow
Brisbane to Vancouver, Canada
Thanks Rachael!
He arrived safe and sound. Thanks so much for all your help. I’ve attached some photos of him very comfortable in his new home. 
JUNE 2021
Bruno
Brisbane to London, United Kingdom
Bruno has been settling in quite well as you can see by the pics.
Once again, thank you for making this big transition so smooth, we really appreciate it!
Kind regards,
Toni 
JUNE 2021
Alfie
Sydney to Monaco, France
Hi Rachael
Alfie is safe and happy now in my husband’s arms in Monaco.
He arrived in Milan in perfect condition. And hungry!!!
Care had been taken to provide a new clean and fluffy airline blanket in his crate and his teddy bear was cable tied to the crate to ensure it dried and was safe during flight. Even water bowls were cable tied to prevent spills.
Super happy with all the care and attention.
Feel free to share my words.
I’m flying tonight so will send photos next week.
Thanks again Rachael for all your patience and care from all your team.