Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2021

Prince

Melbourne to Singapore, Singapore
Prince is back in Singapore and coping well! He is adjusting to his new surroundings but nevertheless he seems comfortable. Thank you for everything and helping with this successful relocation!

APRIL 2021

Stoli

Melbourne Quarantine to Brisbane, Australia
Hi Jetpets, I just wanted to say a huge thank you for getting Stoli to her new home safely. She’s very happy to be with her dad and I’ll be joining them once my quarantine is done. I would not hesitate to use you when we travel next and I will be recommending you to all my friends! Here’s a couple of photo's of Stoli from last night when she arrived.

MARCH 2021

Ace

Brisbane to Geneve, Switzerland
Ace is safe and sound settling in well to his new home. After a bath and a walk he relaxed a lot and recovered a bit from the stress of the flights. Though I think he has jet lag, was asking for food at 2am this morning!! Thanks for your help with getting Ace to me.

FEBRUARY 2021

Rafe

Dubbo to Hong Kong, Hong Kong
Thank you Cindy for your and all of the teams help! Everyone has even fantastic. I had helpful calls from the HK team last night about how he was doing and getting prepared to give him a bath which was very useful. Best Julia

JANUARY 2021

Wally

Melbourne to Brisbane, Australia
Hi Claudia, Wally arrived safe and sound yesterday and is now enjoying life as a Queenslander (see attached pics!) Thank you for everything you’ve done and the service you’ve provided to get Wally here with us. All the best! Lisa Spurrell