Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2022
Broxi
Sydney to Auckland, New Zealand
My fur baby was flown by Jetpets from Sydney to NZ and I highly recommend using their service. Great communication, great care and continual updates at both ends - Sydney and Auckland. I would not hesitate to recommend Jetpets and would use them again if I needed to, they looked after my fur baby like I would. 
MAY 2022
Puppy
Port Macquarie to Singapore, Singapore
Everything was great! From the beginning of the process with my questions and concern until the very end when we received our puppy, Jetpets was amazing. Cindy was so prompt with replies and requests. She kept us and the delivery on track. It’s scary to ship a puppy overseas, and Cindy and the rest of the Jetpets crew made it all so much easier. Thank you!! 
APRIL 2022
Mia
Sydney to Christchurch, New Zealand
Thank you so much for your help to bring Mia to New Zealand. We are so happy for how smooth the process was. It really exceeded my expectations.
Mia is so happy to be in her new home in Picton, NZ.
Wish you all the best! 
APRIL 2022
Luna
Melbourne to Esperance, Australia
Great communication and service. Helpful and easy to deal with.
Hassle free process. Thank you for your special care in transporting our Sphynx cats.
They arrived happy and well. Would definitely recommend this service. 
APRIL 2022
Penny & Finley
Melbourne to Singapore, Singapore
Thanks to the Jetpets team for moving our pups from Melbourne to Singapore! Dipkesh was super knowledgeable about all things quarantine, flights and boarding; the Melbourne team checked the dogs in lovingly at Tullamarine and we received regular updates (including photos) on their journey. Jetpets’ local agent in Singapore had all the paperwork in order and delivered the pups safely and on time. The overall experience was fantastic and having professionals look after the dogs made our international move a lot less stressful! Thanks to the Jetpets team!