Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2022

Dexter

Perth to California, United States of America
Thankyou Jetpets for taking care of me and bringing me home safely back to USA with Mom and Dad.

MAY 2022

Snowy

Melbourne to Alice Springs, Australia
He arrived safe and sound and communication was timely. I was nervous about him travelling but was reassured and given the detail I needed to feel he would be well cared for.

MAY 2022

Barney

Gladstone to Hobart, Australia
We used Jetpets to send our cat from Queensland to Tassie. It was the most expensive of the quotes we received but the service provided and extra care taken was worth every cent! We got sent a photo of our furbaby part way through his journey with an update on how he was doing. Booking process and communication was seamless too. Highly recommend spending the bit extra and going with Jetpets!

MAY 2022

Kyra & Sid

Brisbane to Auckland, New Zealand
Our fur babies flew from Brisbane to New Zealand the whole process was amazing and super easy from start to finish! Chelsea from Jetpets was great to deal with she helped with any questions and eased any concerns we had!

MAY 2022

Cedrick & Henty

Brisbane to Manchester, United Kingdom
Couldn't be happier with the 5 star plus service we received when moving our beloved border terriers from Australia to the UK. The staff are beyond brilliant from Kaye who kept us updated all the way, to every individual member we meet from collecting our dogs in Australia to dropping them in the UK. International movement of pets whilst never easy is now again possible and having looked at alternatives I would not trust our fur babies to anyone else