Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2008

MAX AND ZOE

MELBOURNE to VANCOUVER, CANADA

Hi Erin,
just thought I would let you know that Max and Zoe made it to Vancouver fit and well. The company on this end was helpful and considerate.
I wanted to let you know how much we appreciate you going out of your way to help us with our move to Canada. Yourself and Marnie, who picked the girls up from our house, made our lives extremely easy.
thanks again, Leigh and Ted

JUNE 2008

SEB AND ESKI

ADELAIDE to NEW YORK, USA
Hi Dean

I just realized today that I haven't emailed you re the pups arrival! So sorry!

They arrived safe and sound in New York as planned and on time. They were remarkably happy after such a long trip in fact, you would never have thought they had flown anywhere. After a few days of what seemed like jetlag they were well and truly back to their usual selves and causing havoc in Central Park.

Thank you so much for making the process as easy as possible. I am still amazed that this happened so easily without any stresses. I will definitely be contacting JetPets when the time comes to return to Australia.

Regards
Phil

JUNE 2008

MUNGO AND TEASER

SYDNEY to ENGLAND, UK

Dear Toni,

I just wanted to let you know that Mungo and Teaser have arrived safe and well over here in the UK. They are now busy investigating their new house, and both seem very content. I would like to thank you and Jet Pets very much for organising their transport. Everything went very smoothly and it means so much to me to have them over here and in such good spirits. Thank you for all your help.

Best wishes,
Catherine.

JUNE 2008

HENRY & CLAUDIA

BRISBANE to BERKSHIRE, UK
Angus and Emily,

Just wanted to let you know that the cats have settled in amazingly quickly and seemed to have coped with the flight very well. Considering the eldest are 16, 15, and 13 years old, they have bounced back better than we do after a flight, and they were eating and relaxing very cheerfully last night.

Thanks for all your efficient work to make things run so smoothly. The collection and documentation was a breeze which was such a relief. Very grateful now they are here and safe!

Many thanks!

Kelly La Velle & Andrew Stevens (and of course Henry, Claudia, Kitten and Lucien).

JUNE 2008

BRIGID

MELBOURNE to JAPAN, ASIA
HI Emily,

We are at last online and I wanted to send you a note of thanks - Brigid was delivered to our new home in Nagoya yesterday curled up quietly in the back of the basket a little sorry for herself but in good health and extra cuddly! Thank you for the wonderful care she obviously received, at 14 years old you can imagine I was very worried but there was no need. Please pass on my thanks to all involved.

Warm regards,

Danielle Ruschena.