Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2024

Patsy & Eddie

Melbourne to Auckland, New Zealand
A massive thank you to Jetpets for taking such great care of our girls, that have settled in amazingly well. We are so happy to have them back and really appreciated the communication from yourself and the team there.

NOVEMBER 2024

Raclette

Brisbane to Vancouver, Canada
Jetpets has been absolutely fantastic! The team showed incredible kindness and care toward my dog, even sending me pictures of him during the journey. Their professionalism and dedication made the experience stress-free and reassuring. Highly recommend!

NOVEMBER 2024

Rafa

Newcastle to Melbourne, Australia
Beyond exceptional care of our 4 fur babies. I had 1 wolfhound x and 3 cats to transport from Newcastle to Melbourne. I love my animals like my children, and was very anxious about this trip. From start to end this was the least stressful part. I delt with 1 person, and from the beginning it was seamless.

NOVEMBER 2024

Pixel

Melbourne to London, United Kingdom
I can’t recommend JetPets enough for moving our whippet, Pixel, from Australia to the UK! The whole team was super friendly, making the whole process stress-free.

NOVEMBER 2024

Oscar

Perth to Melbourne, Australia
Oscar Rose was well looked after and we particularly liked the report and photos they sent. He arrived calm and unperturbed after a long flight from Perth to Melbourne