Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
NOVEMBER 2024
Theodore & Maple
Sydney to Los Angeles, USA
We used JetPets to get our two Sphynx cats from Australia to the United States of America. From day one they were so helpful and answered every question I had with great efficiency. They made the whole thing a really simple process and helped keep us at ease with updates. 
OCTOBER 2024
Phaedra
Sydney to Hong Kong, Hong Kong
She was very calm in the crate, I’m so proud of how brave she was! And I’m super thankful for your help along the way! 
OCTOBER 2024
Rex & Dex
Sydney to Vancouver, Canada
I'm so happy with my experience, and my cats are settling in well to their new home in Canada! I appreciate you always answering my questions, and responding so fast! You and the Jetpets crew made a stressful situation much easier. 
OCTOBER 2024
Monmon
Adelaide to Washington, USA
Thank you so much for your assistance throughout Monmon's travels, it was greatly appreciated!! Thank you to the team in Doha too, I saw the e-card yesterday and they did a great job! 
OCTOBER 2024
Taika
Melbourne to Auckland, New Zealand
Every staff member I spoke to was extremely helpful and willing to discuss ideas to make the vet visits and journey more comfortable for our dog. Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!