Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2025
Scout
Sydney to San Francisco, USA
Thank you so much, and pass my many many thanks to everyone involved in getting her here safely - as well as the pre-flight update, it really helped ease the anxiety. 
JANUARY 2025
Scout & Chico
Sydney to Barcelona, Spain
This is a big trip for dogs but the Jetpets team really made it super simple and it was really comforting to see how they took care of our dogs. We received an update after the drop-off, on how the dogs were going. 
JANUARY 2025
Griffin
Adelaide to Wellington, New Zealand
Thank you so so much for all your help. I especially appreciated the answers to my panicked phone calls wondering what to do and fearing that we’d never find our way through. Your friendly answers on the phone and gentle encouragement made all the difference. 
DECEMBER 2024
Winnie
Sydney to Perth, Australia
Perfect travel! All of the staff were lovely and made us feel at ease that our dog was going to be taken care of. 
DECEMBER 2024
Louis
Brisbane to San Francisco, USA
Thanks to Jetpets for getting my cat Louis to my parents safely. It was a wonderful and easy experience and Louis seems very happy. I really appreciated updates at every step of the way as well. Thank you so much for all that you guys do!