Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

APRIL 2023

Daisy

Brisbane to Dublin, Ireland
PawfectWhere to begin. This is my second time using Jetpets. They have been brilliant both times. A massive thanks to Chloe and all of the Jetpets team for getting Daisy to Ireland. What is a very stressful process is made easier by their attention to detail, understanding and efficiency. From start to finish they were there to help, guide and answer any and all questions that I had. The updates and pictures provided while Daisy was in their care gave me great comfort and peace of mind.  I will have no hesitation in recommending Jetpets to people.

APRIL 2023

Sonny

Brisbane to London, United Kingdom
Jetpets arranged the transport of our dog Sonny from Brisbane to London. The process was seamless and the team guided us through each step. Chloe was easily contactable and answered all queries promptly. The little updates we received about how our stranger nervous dog was going before departure really provided some comfort that he was going to be OK. He arrived safe and sound and is now settling in well to his new home.

APRIL 2023

Brian & Lucas

Perth to France, Europe
Thank you and the Jetpets team for looking after our 2 boys relocation from Australia to France. Brian and Lucas had a safe trip and are enjoying their new life.

APRIL 2023

Vicky

Adelaide to Melbourne, Australia
Safe arrival of baby!  Thank you for taking care of my kitten from Adelaide to Melbourne. She wasn't distressed at all when Mel from Jetpets delivered her to my home.

MARCH 2023

Atlas

Port Maquarie to Darwin, Australia
Thank you so much for your wonderful team for making Atlas’s journey safe and enjoyable. We loved the regular updates and photographs.