Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

AUGUST 2008

SCRATCH

SYDNEY to LONGREACH, AUSTRALIA
Hi Chelsea,

Would just like to thank you personally and the team at JetPets Domestic for getting my Cat Scratch safely and comfortably up to Longreach yesterday!

A friend picking Scratch up said she seemed really quite calm and happy so this is obviously a reflection on the good work the members of your team and caring staff involved do.

Thanks again.I will have no hesitation in recommending Jetpets to friends and family in the future.

Kind regards,

Rebecca

AUGUST 2008

WILBUR & SALLY

BRISBANE to LONDON, UK

Hi Emily,

All of the pets arrived in perfect health. Thank you all so much, it looked like they had all been very well cared for.

Wilbur was grinning when he was delivered, obviously very happy to be in his new home!

Thanks to all once again.
Very best regards,

Jef

AUGUST 2008

RAJU

MELBOURNE to RIO DE JANEIRO, , BRAZIL

Hello Jaime,

Just a brief note to let you know that Raju has arrived safely in Brazil and none the worse for wear after a long flight.

Thank you to all involved,

James

AUGUST 2008

KUMA

CANADA to SYDNEY, AUSTRALIA

Hi Danny,

I wanted to send an email full of "thanks" your way. I have recieved nothing but the utmost of care from Ruthy and yourself throughout this entire experience.

Kuma is my child even though she has four legs and I am so happy that I chose your company to take care of her trip to Australia.

It is hard to write down in words the relief I felt seeing those pictures of my happy and healthy puppy from Ruthy.

Thanks to you and the help of Jet Pets Joel and I will have a much richer life in Australia with Kuma by our side.

All the best,
Lauren

AUGUST 2008

DEMON

UNITED KINGDOM to MELBOURNE, AUSTRALIA

Hi Danny

Everything went fine, we picked Demon up and he was very happy to see us I think, he was very excited. But he did cry a little on the way back, I think he was missing the other dogs, but he's settling in fine, it's like he was never away!!

We would like to thank you very much for the way in which his transportation was handled, it must be very stressful for the animals, but you made this a very stress - free process for Demon and ourselves, he is a very happy dog and believe me, we would have known if he wasn't happy. It was hard for us to leave him in quarantine, but when we saw he was happy there, we had no worries at all, so thank you all again. Please express our sincere gratitude to all the team and everyone involved in bringing our little 'baby' here in one piece, I wouldn't hesitate to come back to you, should we need the service again!!

Thanks Danny and best wishes.

Theresa.