Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2010

SCOUT AND CHARM

ORANGE to WELLINGTON, NEW ZEALAND

Hi Laura, we collected our 2 Working kelpie pups from Wellington Airport today, and we are most impressed with the professional manner that all Biosecurity and other matters were arranged. Pups arrived in great condition.We thank you personally, and the company Jetpets for your assistance and we have recommended your services to the Kevin and Kay at Karana Kelpie Stud for any further transportation that they require for their clients.

Most Impressed.

Thank you Kind Regards
Ken and Judi

MARCH 2010

CHONI

MELBOURNE to WELLINGTON, NEW ZEALAND

Dear Erin & Kate,


I just wanted to let you know that Choni is now safe and sound in her new Wellington home. I saw her on Skype earlier and she said that the flight was fine apart from the powdered eggs.

Thanks very much for all the updates and great service. Definitely reassured me during all stages of this process.

Best regards and Happy Easter,
Steve

MARCH 2010

SERAPHINA

PERTH to LONDON, UNITED KINGDOM

Hi Sandy,

Just wanted to let you know we picked up Seraphina on Wednesday last week and she seemed to have travelled quite well.  She has settled in beautifully and I think is quite relieved to be back with us.  She has already found a few favourite places to sleep and seems completely at home in her new house.  The house is spread over 4 levels so she is getting a bit of exercise too which is good - Mum and Dad were overfeeding her a little!

Thanks again for your help.

Marissa

MARCH 2010

DION

BRISBANE to PORT MORESBY, PAPUA NEW GUINEA

Dear Erin,

Thank you very much for all your assistance with Dion's move to PNG.

It's been two weeks since Jet Pets transported our French Mastiff from Qld to Papua New Guinea.  We were very worried about Dion's transportation however, Jetpets staff have been more then accommodating to all our queries and worries.

Dion arrived safely in PNG; and settled well into his new home day after his arrival. We will be recommending Jetpets to our friends and family for any animal transportation and will definitely contact you again for any future pet travel.

Sincerely

Xenia

MARCH 2010

BELLA

BRISBANE to INVERCARGILL, NEW ZEALAND

Morning Kirsty

I just wanted to say thank you for the organising you did with transporting Bella back to New Zealand. 
The whole process went smoothly and she arrived safely - a bit slimmer from obviously not eating but making up for it now.
She showed no ill effects from the journey and has settled well.

I will have no hesitation recommending Jetpets to others for transportation of their animals.

Once again thank you very much
Marlene