Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2010

IBBY

MELBOURNE to KUALA LUMPUR, MALAYSIA

Hi Laura, Ibby is in Malaysia. He is good and healthy.And most of all, he likes me. 

Thank you so much for the arrangement. Ibby arrived in time and perfect time for me to pick him.

Thank you Laura. thank you Jetpets.

Regards, 

Aiyong

MARCH 2010

WILBUR

SYDNEY to LONDON, UNITED KINGDOM

Hi Laura,

Thank you!! 

I can't tell you how much easier you made this for us - my husband thinks you saved me loosing my marbles over this!! I could tell you are definitely a dog person and it helped me so much to know that you were treating Wilbur like your own too!

Anyway, very happy that you like your hamper - ENJOY!!

Wilbur is such a happy boy here, especially Windsor Great Park, which runs from Windsor Castle and around Windsor.  It's huge and completely dog friendly with over 20 kms of trails!  Not too mention that we have seen the Queen 3 times already!! She drove passed as and smiled at us the first time, slowed and drove around a huge puddle so we wouldn't get wet on the second, and I was too busy trying to stop Wilbur from eating the deer poo on the third to pay much attention! I think he has made a good impression and is settling in very well. 

It is really freaky, but one of our neighbours is moving to Brisbane in three weeks with their Labradoodle Twister.  I've given them your details incase they need any help.

Take care and all the best
Cath, Jaed and Wilburxox

MARCH 2010

ANGEL & SHAL

BRISBANE to HOBART, AUSTRALIA
Dear Natalie and Jet Pets, I wanted to write and say how grateful I am for the wonderful way in which your company and you helped to get my 2 beloved cats from the Gold Coast to Hobart. I cant express enough how much comfort I received from the lady who picked up the cats to the professional and well organised way in which you helped at each stage of the procedure. I would not hesitate to use you again or recommend you to others. Thank you so very much. You will be glad to know that both cats were absolutely fine and within a day were behaving as though nothing had happened. So a big furry thanks from them too Kind regards, Gillian

FEBRUARY 2010

CHANT

BRISBANE to CHRISTCHURCH, NEW ZEALAND

Just want to say THANKYOU Sandy & the Team at Jetpets....Chant arrived safely in Christchurch.

We are very happy with the service you provided us with.

Kay. 

FEBRUARY 2010

DIZZY

MELBOURNE to LOS ANGELES, UNITED STATES

Hi Erin!

Thank you so much for your help in relocating 'Dizzy' to LA, she arrived safely in LA and I arranged for her transport to Austin, TX from there. She travelled wonderfully and did not seem one bit affected by her journey, she has settled into the American life perfectly and even had her first snow experience today (totally uncommon for Texas)!
Once again, thank you for helping make her journey so easy and stress free - for her at least 🙂
I will definitely be seeking your help in returning her to Australia!

Chloe