Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JUNE 2010

PAUL AND KELLY

MELBOURNE to FRANKFURT, GERMANY

Hi Erin,

The dogs arrived safely and well in Germany.

After clearing the vet check and customs (no problems there) we could finally get them out of their kennels. Both were absolutely happy and there was no sign of stress whatsoever. They both settled in their new lives and environment just fine.

We really have to thank you for all your help and support. You really made the transport of our babies too easy. We will definitely recommend you!!! Thank you again.

I attached 3 pictures, 2 from their arrival at Frankfurt airport and one of one of our first walks with the dogs. We are really lucky to have found a nice flat directly at the forest and with lots of space for the dogs to walk without leashes.

Thanks again and best regards,

Claudia

JUNE 2010

GEORGE

MELBOURNE to BANGKOK, THAILAND

Hi Kirsty,

George has arrived at our apartment safe and sound. He is currently racing around after having eaten and had lots of cuddles.

Thanks for all your help in getting him here.

Kind Regards,

Koren

MAY 2010

BELLA & HAMM

BRISBANE to BOZEMAN, UNITED STATES

Hi Erin,

I just got word from my friend in Montana that the cats arrived safe and sound and happy and unscathed!!!!  Yay!  They were tired of traveling, but otherwise in good spirits!  

Thank you so much for everything.  You guys were great to work with and it's very evident that you all love animals and care and love your job as well!  You guys are awesome!!!  I would highly recommend you to anyone who needs to transport their pets!  

Thanks again for everything!!!!!!!!

Lauri 

MAY 2010

MISSY & ROME

BRISBANE to AUCKLAND, NEW ZEALAND

Good Morning Laura,

I have had the best weekend with my babies!

I just wanted to say a big thank you for helping me get them here safe and sound. They were perfect when I went to get them – I think I was more distressed then they were! I even thought it might take them a couple of days to get over it, but they were completely themselves straight away eating lots and playing with us. It is so nice to have them here and now I finally feel at home!

Thank you again. You have made this a lot easier than I ever imagined.

Jenna.

MAY 2010

BOY & ECOSSE

MELBOURNE to ALBUQUERQUE, UNITED STATES

Dear Erin,

I just wanted to thank you for the wonderful service you provided for my two puppies traveling from Melbourne to Albuquerque.

They both arrived in excellent condition and I was very impressed with the agents on stopovers informing me of the condition of the pups.

The pups are both healthy and happy and non the worse for their long journey, A+++!

Thanks Again, Giselle