Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2010

TOBY & JOEY

BRISBANE to HONG KONG, HONG KONG

Hi Erin,

Just writing to let you know that Joey & Toby arrived well and safe this morning.

Can't thank you enough for making their journey so smooth and stress free. Everything went so well, there wasn't much for me to worry about, you guys are great and no doubt the BEST in the business!

Thanking you with all my heart, can't tell you how relieved it is to have them with us safe and sound.

Kind regards,

Linda, Michael, Joey & Toby.

JULY 2010

CHARLIE/ NUTMEG

DUBLIN to BRISBANE, AUSTRALIA

Dear Jet Pets Management,

My name is Kali and I have recently used your services to send and return my dogs Charlie Brown and Nutmeg to and from Ireland. I am writing to acknowledge the wonderful attention, kindness and professionalism Melanie has shown me during this process. It has been very stressful sending my beloved pets overseas and Melanie has shown me support and understanding. I am writing to formally acknowledge her great work and hope that she will be rewarded and acknowledged by your company. I shall continue to use your services after this very positive experience.

Kind Regards,

Kali 

JULY 2010

NIGEL

MELBOURNE to LONDON, UNITED KINGDOM

Dear Kaye and JetPets
 
A quick note to advise that Nigel arrived safe and sound last Friday and is enjoying his new life in London.
 
I wanted to that you ever so much for supporting me through this process and for ensuring Nigel had a smooth flight. 
 
I have been recommending you to all my pet-owner friends!
 
All the very best,
 
Alexandra.

JULY 2010

PIP & MUNICH

SYDNEY to ADELAIDE, AUSTRALIA

Hi Breearna just a quick note to say thank you for all your help in getting Pip and Munch from Sydney to Adelaide and answering all my questions as a first time Jetpet user.

I’m sure you receive lots of thank you emails. The dogs arrived safe and sound. When my friends dropped the dogs off to you at your Mascot facilities they were very impressed and appreciative of how quickly the dogs took to the person who took them to the airport.  

Although sad to say goodbye to them my friends said they felt assured the dogs were in good hands.

Thanks again.
Alison

JULY 2010

MAX

HOBART to LOS ANGELES, UNITED STATES

Thanks, Erin.

It is a pleasure working with such a professional person like yourself. I will recommend JetPets to all dogs lovers who need their dog to be shipped somewhere.

Special thanks again.

Best wishes,

Helena.