Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2012
SAMMY
Hi Kirsty,
Just a short note to say thank you so much for all of your help in getting Sammy to us here in Manila! Sammy had a good flight, arrived safely and was so happy to see us at the airport! I'm very happy with the level of service received from Jetpets to ensure that Sammy had a pleasant journey. Sammy is settling in very well and is one spoiled dog! Here's a pic of him being his usual happy self on his first drive out of town 🙂
Thanks once again Kirsty! Will definitely recommend Jetpets!
Cheers,
Estrellita
JUNE 2012
LANII
Hi Andrea,
Hope the Melbourne winter isn't too cold for you. Just wanted to let you know that my Lanii arrived safe and sound. I have kept a very close eye on her after the long flight to Toronto and she seems to have transitioned very well. Thank you very much for your support and reassurance as I probably wouldn't have exported her if it weren't for you and your lovely staff. The gentlemen that picked her up from me in Melbourne was so wonderful and comforting and knew all the right things to say as that was me at my most fearful and nervous.
Have a nice day,
Josie Torrisi & Chris
JUNE 2012
Hi Adam
I just wanted to write an email to say thank you for the service from Jet Pets transferring my dog from WA to QLD.
Cliff was picked up in Townsville from my parents who were extremely pleased to see how healthy and happy he looked on arrival.
Thank you to the staff at Jet Pets for their prompt and caring service.
Regards,
Keyren
JUNE 2012
KAISER & ING
Dear Kirsty,
Just a quick note to let you know that Kaiser and Inga arrived safely at 2.00pm UK time yesterday afternoon, Friday 1 June.
Everything went very smoothly and JCS called me at 8.35am to say that they had been cleared through customs and the driver would be leaving in about an hour.
The driver said that they were excellent on the trip up from Heathrow, he was upset however as apparently he started to sing and they started to whine, when he stopped singing they stopped whining so he thought they didn't think much of his singing. they were very glad to see me as I was them and kaiser yipped away merrily for a couple of minutes all excited.
They have settled in to their new surrounding very well and have been for two longish walks already and they also slept well last night which was good.
Kirsty, thank you so very much for the excellent co ordination work and all the organizing etc that you did for us for this move. It was really very much appreciated and as you said, it went very well and I did not need to worry (but I did anyway).
I need to get a move on. The attached photograph was taken about 5 minutes after they arrived here by the way.
Thanks again Kirsty,
Take care, stay safe and God Bless.
Best regards
Hugh, Kaiser and Inga
MAY 2012
LANII
Hi Andrea,
Hope the Melbourne winter isn't too cold for you. Just wanted to let you know that my Lanii arrived safe and sound. I have kept a very close eye on her after the long flight to Toronto and she seems to have transitioned very well. Thank you very much for your support and reassurance as I probably wouldn't have exported her if it weren't for you and your lovely staff. The gentlemen that picked her up from me in Melbourne was so wonderful and comforting and knew all the right things to say as that was me at my most fearful and nervous.
Have a nice day,
Josie & Chris