Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2012

MITZI & DALL

DARWIN to BANGKOK, THAILAND

Hi Maelani

Please find attached a few photos of the dogs,Jarawee and I at our home in Thailand.

I want to thank you and Jetpets for your very friendly service in transporting both dogs from Darwin to Thailand. Kitiya had the dogs transported from Bangkok Airport to our home in Kanchanaburi and she took care of customs and duty fees. As you can see the dogs think its heaven here with plenty of cats to chase. I would certainly recommend Jetpets to anybody wishing to transport their pets both Australia wide or overseas.

Thanks Again

Don &  Jarawee   

DECEMBER 2011

to

DECEMBER 2011

to

NOVEMBER 2011

KUSHLA

CANBERRA to HONARIA, SOLOMON ISLANDS

Kate, Adam, Andrea and Jim

Kushla arrived safely in Honiara this afternoon.  The SI Quarantine clearance was very smooth, and we were out of the airport and on our way home in 20 minutes or so after they wheeled her into the office.

She was very happy to see us, although did look rather hot!  I think it’ll be a bit of a shock for her to get used to living in the tropics again after 6 years in Canberra, and doubtless we’ll shortly be able to stuff a couple of sofas with the hair she’ll leave all over the house.

Thank you all for the assistance, reassurance and hand holding that you provided over the last three weeks or so.  It was, and is, greatly appreciated.

Katherine and Nik.

NOVEMBER 2011

BAILEY & BRA

MELBOURNE to SINGAPORE, SINGAPORE

Hi Aleisha,

Both Baileys and Brandy have arrived safely in Singapore last night after being away from us for 5 days. I was expecting them to be very frightened and stressed as they have never been away from us before and have always hated traveling in the car but to my very pleasant surprise, they appeared very relaxed and happy. I would like to thank all of you at Jetpets who have helped look after them for the last few days as I can see that they were very well taken care of and that I really didn't need to worry about them at all.

I am also very impressed with the fantastic customer service I've experienced with you and your team. From all the correspondence via emails, through to telephone conversations and even the representative (Dave) that came to pick them up. Thank you once again and I will definitely be recommending Jetpets to anyone who needs their beloved pets transported.

Cheers,

Seng