Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

NOVEMBER 2022

Monte

Brisbane to Queenstown, New Zealand
Special thanks to Peter in Brisbane for taking such loving care of Monte and to the lovely young lady in Auckland who recognised my anxiety about Montes long disembarking..very long backlog..and she went to some trouble to reassure us and let us know that Monte is doing well. And he was so chilled and relaxed and happy to see us! Coped so much better than my husband and me..a testament to your excellence..much gratitude to you all for taking such good care not only of our dear Monte, but of us anxious owners too!

NOVEMBER 2022

Enzo

Sydney to Paris, France
Just letting you know that Enzo arrived safe and well in Paris and was very happy to see us! We then drove all the way to the Southwest of France to his new kingdom! Thank you for organising everything and looking after him so well.

NOVEMBER 2022

Bessie

Sydney to Queenstown, New Zealand
Thanks for everything. You and your team were wonderful.

OCTOBER 2022

Truffles

Darwin to Sydney, Australia
Just wanted to say thank you for your help - Truffles and I arrived safe and sound in Sydney this morning, and she is in good spirits and well.

OCTOBER 2022

Daffy

Melbourne to Rockhampton, Australia
The report cards, photos, and overall service throughout the journey put both of us at ease. If we every fly Daffy again, it will be with Jetpets!