Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JULY 2008

BELLA

MELBOURNE to ATLANTA, USA

Dear Emily and Jet Pets,
Hello! This is a bit belated, but I wanted to say a huge THANK YOU for your services with our dog, Bella. She is happy and adjusting well to life in the States. We had such a wonderful experience living for two years in Victoria for my husband's job.
We will always remember Australia fondly. Every time we look at our Kelpie/Lab mix, we know we have a little Aussie with us. She's not sure who to barrack for in the Olympics!
Anyways, thanks again. I was so worried, but your services went very smoothly giving me no reason to stress. She made it from Melbourne to San Francisco to Atlanta. My aunty in Atlanta said after a day of rest, Bella was playing with her puppy and in high spirits.
Thank you, thank you from an overprotective dog mum! Keep up the fantastic work!
Cheers, Andrea

JULY 2008

FRANKIE & BUDDY

MELBOURNE to SINGAPORE,

Hi Emily,
Just to let you know that The Boys and Girls have arrived and are settling into their new life in Singapore. They arrived at about 1.30am last Wednesday morning, and I then took the Boys for a walk as they needed to be toileted. The agent here informed me (from Mitchville) this is not something they do as they have no collars and leads.
Given we are currently in a 'cosy' serviced apartment until we find a home here, they have all adjusted pretty well to the new living arrangements, and were all in great condition on arrival.
I just wanted to say thank you so much for all you have done for us and the Furkids, we love having them here and will make sure our new home is one they will love. We would not hesitate to recommend without any reservation Jetpets, and once again, thank you for all you have done.
Best regards, Stewart, Angela, Sam, Blue, Frankie and Buddy

JULY 2008

JINX

SYDNEY to DUBAI,

Hi Erin,
I am very happy to say that Jinx arrived safely this morning and is happily exploring his new home. Thank you for making the process seem so easy.
I really appreciate all your help and cannot thank you enough for delivering my jinx to me safely!
Best regards, Larisa

JULY 2008

COSMO

CANBERRA to AUCKLAND, NEW ZEALAND

Dear Laura,
Just a quick note of appreciation for your kind assistance and help in arranging Cosmo's transport to New Zealand. From my end of things I found Jetpets most professional and extremely re-assuring in handling all the transport requirements.
I would have emailed you sooner, however I have been away for a couple of days myself. But it was most re-assuring to know that he was in such good hands for his journey.
Thanking you once again.
Kind regards, Alyson

JULY 2008

JESTER AND SCRAP

MELBOURNE to LONDON, UK


Erin,
Just to thank you for the easy, professional and quick service you provided. Jester and Scrappy safely made their second trip across the world and were totally happy and content.
Thanks again.
Andy