Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2008

BERTIE

SYDNEY to MELBOURNE, AUSTRALIA

Hi Chris,

Just wanted to drop a line to say a very huge thank you to you & your team for making Bertie's trip hassle free.
From my initial phone call/email right through to me collecting Bertie at Melbourne Airport on Friday night.

The way you handled my enquiry and subsequent booking was very professional, informative and confident which made the whole process for us stress free. We really appreciate all your help and if the situation calls for it, we will definately use JetPets again.

Thanks again,

Peter

SEPTEMBER 2008

PRANCER & JENNY

BRISBANE to ALASKA, USA

Hi all,

Just a note to thank you all so very much for your reassurance and kindness. I was very anxious about my 3 pets travelling from Melbourne to Fairbanks Alaska however, my concerns were answered with politeness and care.

My 2 dogs, Prancer and Jenny, and my cat Toonka, arrived well and extremely clean. They were so happy to see us.No doubt our pets were looked after very well.

Thanks again!
Yours Sincerely,

Sue & Ken

SEPTEMBER 2008

OLIVE & NELSON

MELBOURNE to BOSTON, USA

Hi,

I was just sitting here in the sunshine in my new home and gently patting Olive and Nelson and watching little Libby purring on the chair - and realised that you guys helped make that beautiful moment possible for me (and them!).

Thanks so much for looking after our loved ones and getting them safely to us.

Thank-you for bringing my family home,

Warmest Regards,

Lee

SEPTEMBER 2008

GOLDIE

MELBOURNE to HAWAII, USA

Hi Erin,

Sorry we didn't get back to you sooner.Goldie arrived and was so so excited to see Kent, and Kent was keen to cuddle and kiss Goldie.

After the initiall shampoo and dry off they were both laying next to each other and I have never seen a dog smiling - I am sure Goldie was smiling unfortunately I didn't get a shot as it was dark at the time.

Goldie has not left Kent's side since arriving and has enjoyed his first walks around the neighbourhood saying hello to the new neighbours.

Thanks so so much to your team who looked after him so very well and made for such a joyful reunion between Goldie and Kent they both haven't stopped smiling since.

Much aloha and mahalo (thanks)

Trish and Derek and Kent xxxx

SEPTEMBER 2008

BOBBY

MELBOURNE to DELHI, INDIA

Dear Laura,

Bobby arrived well and safe from Sydney via Kuala Lumpur as flight schedule and was wagging his tail on arrival at cargo. It was a great relief for me.

I was a bit apprehensive at first, but all ended well and he is in his new home enjoying the attention. He is also getting used to the new sounds, smells, different environment and my 11 and half yr old female pekingese who is getting more friendly.

Thank you for your assistance all papers arrived in tact with Bobby.

All the best,

Dianne