Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2009

BASIL

MELBOURNE to LONDON, UK


Hello Laura

Just want to say a huge big thank you. Basil is happy as. Everything was so easy.

Thank you so much to you and everyone involved from beginning to end of Basil's journey.

Regards
Camilla, John & Basil xxxxxxxxxxx

JUNE 2009

PJ

MELBOURNE to STAVANGER, NORWAY


Good morning!

Just wanted to let you know PJ has arrived safely in his new home... he was really good after his flight, bit tired, and up at 1am and 5am for the toilet (my time) but is settling in very well!

Thank you so much for organising his trip over... pic attached is after his first 20 mins in his new home! Also, just for your info, the vet in oslo rang yesterday after PJ's vet check to say pj was all fine and good for his last little flight from oslo to stavanger, and she also said his paperwork was perfect, as it usually is from Australia, so that was great to hear, and I thought you would be pleased to know!

Thanks again.... we may need you again some day and I would not hessitate to book him with you again.

wrm rgds, Kirstin

MAY 2009

BUDDY

BRISBANE to BORDEAUX, FRANCE


Hello Erin
Thank you for all of your help in organising Buddy's move to France. Buddy has arrived safely and we are spending our first night in our new home, Bordeaux. Moving overseas is extremely stressful but you have certainly eased the stress associated with relocating our dog. You have been extremely helpful through out the whole process. We really appreciate your help and would not hesitate to recommend you.
Once again thank you and all the best.
Kind regards, Melissa

MAY 2009

HOOTIE WILSON

SYDNEY to LOS ANGELES, USA

Awesome. I feel really good about Hootie travelling with you guys. I really feel the love. It comes through, Erin, it really does. It's obvious you love your job!

Will defintiely send you an update. Here's a picture of Hootie - he wants to say thanks too. Oh I should tell you that he's named after a real guy named Hootie Wilson who lives in Iowa and makes his own moonshine whiskey!! I've never met him but I love the name. In fact, I actually named him 16 years ago when I first heard the name. I said "Next cat I get I'm naming him Hootie Wilson" and this is it!


Thanks Erin! Suze

MAY 2009

BORIS

SYDNEY to OSAKA, JAPAN


Hello Kylie.

We picked Boris up this morning from Kansai airport. He was in good spirits and well. Thanks for all your help.

We would be happy to use Jetpets again and recommend you to friends.
Thanks again.
Nick, Chiaki and Boris