Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2011

BRUNO

BRISBANE to LONDON, UK

Just a quick e-mail to express our appreciation for your visit to our house yesterday and showing us the sized crates available.  We also are very grateful for you making Bruno a slightly larger crate at no extra cost.  Your willingness to help and the services yourself and jetpets have shown us so far does put our minds at rest that jepets are dealing with the transport of our dog Bruno.

Thanks again

Kind regards,

Max and Vicky

MAY 2011

SUMMER & PIX

MELBOURNE to HONOLULU, HAWAII

Hi Kirsty,

The girls arrived in Hawaii in great shape!  Thank you so much!  The process was smooth for them and for me!

Thank you and JetPets for the wonderful care you gave to our girls, Pixie and Grace!

Aloha,
Marian

MAY 2011

BARNEY

TOYKO to SYDNEY, AUSTRALIA

Melanie

I wanted to thank you - your service and professionalism was excellent. You and the staff at Jetpets really helped in a tough time and I appreciate it. I would have no hesitation in referring my friends to you in the future. Thank you.

Best regards

Roger

MAY 2011

RUBY & MOLLY

SYDNEY to AUCKLAND, NEW ZEALAND

Dear Kirsty

A MASSIVE thank you to you and the team for looking after Ruby and Molly.  They arrived this evening and are settling in fantastically. I'm sure they'll sleep for a couple of days after their big adventure, but the main thing is they seem happy and healthy and stress free, which is all I hoped for (I was more stressed than them!

Regards

Lucy 

MAY 2011

CINDY

SYDNEY to COLOMBO, SRI LANKA

Hi Danny,

I am Kanthi client of yours, my dog will be flying today to Colombo.I want to make a comment on the service provided to me. Excellent support and caring of my dog by Dr. Kathy and Ken the driver who picked up, and my dog got so friendly wit her. She was so comfortable with him. If he wasn't there I will be so stressed, I really appreciate how ken approached my dog and fabulous support from Dr. Kathy.

I think Ken is a person who you should keep for ever, he will be the first person get contact with dog if start is good rest of the work will be much easier and clients will be happy and pleased.

Thank you so much for all your help. I will recommend Jetpet for people in Sri Lankan community 

Thanks & Regards,

Kanthi