Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2011
LUCA
Hello,
I just wanted to say what excellent service I've received from Angus. I was quite concerned about sending my cats on such a long journey and had no idea where to begin.
He's really gone out of his way to help me organise shipping my cats to the UK. He's responded quickly to all of my emails and also called me to explain some of the details. In the company where I'm based we're always trying to promote excellent customer service and friendly, efficient, helpful people like Angus are a perfect example of that.
Kind Regards,
Marianne
MARCH 2011
CLEO
Dear Melana,
Just to let you know that Cleo arrived Wednesday morning in Helsinki safe and sound. Even the snow and cold did not seem to surprise her as much as we had thought it might.
Thank you very much for your efficient and professional handling of her trasportation. Made our own move more carefree.
Yours sincerely,
Tuula and Bill
MARCH 2011
ENZO & CASSI
Hi Kirsty,
Just a note to let you know that Enzo & Cassie are here in Spain with us and loving their new home on top of a mountain, with 2000sqm of grounds and awsome views.
I would like to thank Jet Pets for making it all possible, this is the second time i have used Jet pets, the first time being in 1998, and on both occasions i have been very pleased with the service, i would also like to say thanks to you Kirsty for your prompt dealings with us and Allbreeds Pet Retreat, and your kind and caring thoughts throughout the process.
Cheers Deb
MARCH 2011
BUNDI
Hi Kaye
We are finally set up with internet here in Hamilton, NZ.
Bundi arrived in fine form and seemed non the worse for the plane trip etc.
Thank you very much for your help and please also thank the Auckland people involved with his transport.
Kind regards
Cynthia
FEBRUARY 2011
HUGO
Hi Melana,
Just wanted to let you know that Hugo arrived healthy and happy yesterday afternoon! He remembers me (yeh!!) And is already settling into the new house very quickly. Just wanted to relay how thrilled I am to have him here so very far from australia and how happy I am with Jetpets and BA for their fantastic service and care. I will recommend Jetpets and BA to everyone!!
Many many thanks,
Susie and Hugo