Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2011
PHOEBE
Hi Kaye,
How are you?
We're doing good! Phoebe arrived on time and very well, I was so pleased when I had her in my arms again.
I just want to thank you for the awesome job you guys did. You were so professional and caring with my baby... and that is priceless!
Thank you very much!!!
Oh I've attached a picture of Phoebe here in her new home!
Cheers
Thais&Bebe
MAY 2011
GINGER
Hi Aleisha,
I just wanted to send a quick email thanking you for your assistance with Ginger's move to Vancouver. The trip over went very smoothly and she didn't seem at all fazed by the flight. When Adam turned up to collect her she was very excited to see him and just needed to do a big wee 🙂 She has settled in well and loves the snow! I've attached a couple of pics.
Thanks again and all the best.
Sally
APRIL 2011
CHARLIE
Dear Jetpets
Recently 28th April 2011 my dog Charlie was sent to New Zealand as arranged by yourselves. Just would like you to know I received Charlie in A1 condition.
It is rare nowadays to see such dedicated staff and work ethic which has compelled me to write this recommendation which you are most welcome to use it
I am overwhelmed by the customer service Kirsty has provided me in dealing with this transportation and she is a true example of going beyond and exceeding customer service needs. Nothing was a problem for her and she definitely came up with a solution for us in regards to transportation of Charlie. She is a credit to your company and what you do and I would have no problem in recommending either Kirsty or Jet Pets as the number one pet transport company you should use to transport and take care of your much loved pets.
Well done Jet Pets and Kirsty Coventry. Very happy dog owners indeed and forever grateful.
Regards,
Sheree , David
Charlie aka Puppa,
.
APRIL 2011
BELLA
HI Kaye
We have just said goodbye to Bella. She was collected right on the time we were advised and Debbie was just lovely. She gave us a full explanation of what was happening from this moment on.... At a very sad time for us we were comforted by the kindness of the JetPet's Driver and her obvious caring nature.
We will certainly recommend JetPets. Please convey to the Debbie our sincere thanks. I believe we can advise Adam and Jessica that Bella is in very good hands and will arrive in wonderful condition having been well cared for by JetPets.
Kindest regards
Sue and Darryl
APRIL 2011
SOPHIE
Hi Melana,
Thankyou very much for all your help in getting Sophie over to us. She suffered from some jet lag which was funny to watch but returned to high spirits after a week - especially after we got her a pool!
All the staff and delivery drivers we dealt with from Jetpets were brilliant and I would be happy to recommend you to anyone who asks!
Many thanks once again!
Will