Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
- Write a Review on Google
- Write a Review on Product Review
- Share on Jetpets Facebook or Instagram
Jetpets Happy Travellers

SEPTEMBER 2013
ASZIE
Dear Jasmine & Ross,
Thank you for taking care of our little cat as she flew from Sydney to New York! She has arrived in good health and eager to explore her new surroundings – something that couldn’t be said for her frequent trips around Australia.
If anyone I know needs to move their pet around the world, your company will be getting a massive endorsement from me!
Kind regards,
Neil, Virginia & Aszie
SEPTEMBER 2013
DARCY
Hi Chelsea and Kate
Just a quick note to say that dogs, cats and horses are all safely here in Canterbury (-:
Thank you both for your excellent efforts and assistance, it was very much appreciated.
Thanks again to the whole team. You guys are awesome.
Kind regards
Jane, Darcy, Scarface, Chester, Eamon, Rusty, Shady, Chase, Truby, Gaia, Holly, Jasmine, Wicca, Delphi, Moss, Megan, Whizz and Buzz
AUGUST 2013
MISS OPAL
Hi Danielle,
Just a quick email to say thank you for all the arrangements you made to get Miss Opal to her new family in Manchester UK.
She arrived safe and sound, no hitches at all as paperwork etc was all correct and complete.
She is now happy and already starting to settle into her new home and all ready comfortable with Steve and Karen not to mention the other furry members of their family.
I know Steve and Karen are extremely happy with how you handled all the arrangements.
Once again thanks for all your hard work.
Kind Regards,
Vicki
AUGUST 2013
MAILKO AND SEN
Hi Danielle,
My two cats made a nice trip back to Hawaii and are doing very well. Thank you so much for looking after them since they are such a big part of our family.
Regards,
Aimee
JULY 2013
ELLA
Hi Jasmine sorry for the late email . Ella arrived safely here at our home Tuesday afternoon around 4pm we all were so excited too see her arrive at the gate lots of tears from me it was a long 5 days . Ella jumped out of her crate wagging her tail n bum very happy to see us . Ella has settled in here really well . Thank you Jasmine for all your help , I am very impressed with the professionalism you provided to us via email and phone calls and especially to our Darling Ella . I will be back in contact with you in 2 years on our return to Australia . Also a Big Thank you to Marnie who picked Ella up on her Vet visit day then again on the Friday before her big flight, so friendly thanks Marnie x