Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
OCTOBER 2023
Muezza
Sydney to Singapore, Singapore
Thank you so much for the amazing service for Muezzs's safe travel. I really do appreciate the whole team who worked hard to ensure he had a perfect landing. 
OCTOBER 2023
Sam & Vincent
Sydney to Brussel, Belgium
Sam and Vincent arrived safely in Belgium. See a photo of them in our new home in Gent. They have already settled in well and are keen for lots of exploring! 
OCTOBER 2023
Gus
Sydney to Auckland, New Zealand
Your pets in safe hands. All staff I dealt with were very friendly and helpful - my usually stressed out cat seems very calm and well looked after on pick up in his new home country! Communication was clear and helpful. 
OCTOBER 2023
Hobbs
Melbourne to Winnipeg, Canada
Great customer service. They kept us updated on out cat's trip from Australia to Canada! Thanks 🙂 
SEPTEMBER 2023
Banjo
Canberra to Alice Springs, Australia
Jetpets were great throughout the entire process of moving my cat from Canberra to Alice. I loved the reports I received and I felt at ease while he was travelling. Thank you so much!