Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JANUARY 2024

Luca

Sydney to Christchurch, New Zealand
I wouldn't move a pet internationally without Jetpets.  Jetpets provided fantastic support and were ever vigilant when it came to the compliance of paperwork. They did a fantastic job and I couldn't be happier.

JANUARY 2024

Loki

Perth to Brisbane, Australia
The Jetpets team were very friendly with receiving our dog before the long flight from Perth to Brisbane, and made our dog comfortable for the journey; they even played with her to settle her in. She arrived safely in Brisbane.

JANUARY 2024

Cookie

Brisbane to London, UK
Thank you so much for all your help, cookie was completely unfazed by the trip and was purring away when he saw us! He’s getting used to the cold weather in his favourite seat by the fire!  Thanks for all your help and making sure it all ran smoothly!

JANUARY 2024

Nortie Boy & Mini Me

Johannesburg to Perth, Australia
Thank you Jetpets for your prompt coordination.  We are thankful and blessed that we arrived home looking healthy and well.

DECEMBER 2023

Peanut

Perth to Singapore, Singapore
I love Jetpets, 110% recommend it, the process was super smooth and easy. They send photo updates and there is even a link to track my dogs flight which made me feel super super relieved and not stressed.