Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2014
Samson
Sydney to Ho Chi Minh City, Vietnam
Hello Nicole,
Sorry for answering you this late.
I would like to thank you and Jetpets for your excellent service. I won't be hesitant to recommend Jetpets to any of my friends in the future. I am so happy to have Samson travel with your company and really appreciate your dedication and patience. Jetpets Sydney took very good care of Samson, they also put a piece of woolen blanket in her cage, which was really heartwarming.
Samson is trying to settle in her new home. She barely ate or drink on the first few days but has already started to eat now. Samson is a little bit picky on food since she doesn't eat cat food from Vietnam so we asked our friends to send us some cat food from Sydney. I also adopt a kitten to keep Samson company. The kitten loves playing with Samson because Samson resembles the kitten's mother, I guess haha.
Ann. 
JUNE 2014
Kona
Sydney to Seattle, United States
Hi Danielle,
Kona arrived safe and sound in Seattle! Thank you so much for your great service. She was very excited to see us and happy to be back in her old house. Attached is a picture of her.
Thanks again,
Phil and Holly 
JUNE 2014
Molly
Sydney to Mexico City, Mexico
Hi Danielle, Molly is doing awesome, she is feeling at home and making new mates.
Thanks for bringing her safe and happy.
Regards
Ana 
JUNE 2014
Puffy
Melbourne to Jakarta, Indonesia
Dear Nikkie,
Sorry for the amount of time it took me to give you an update on Puffy in Jakarta. It was a big move for us and it took sometime for us to settle down and feel right at home.
But please find attached, Puffy's pictures in his new home. You can already see the damage he did to one of the chairs at home.
He's enjoying his new home, surrounded by my family that adores him.
Thank you so much for all your help. I know that I was one of those crazy owners.
Kind regards,
Nicka 
MAY 2014
Ned
Perth to Christchurch, New Zealand
Hi Chelsea
Apologies for not contacting you sooner to let you know that Ned has happily settled back in NZ!
He is loving life on the farm with Pete's brother and as you can see from the pic has been meeting some of the locals. I think it was a little daunting at first for our city boy from Perth but his new family love him to bits and he is very happy.
Once again, thank you so much to you and the team at Jet Pets for making Ned's big move so easy and stress free for us.
Kind regards
Caroline, Pete and Ned