Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

AUGUST 2014

Poppet

Brisbane to Lusaka, Zambia
Dear Nikki, Poppet and Kaimai travelled well and have settled quickly. Here is Poppet out and about on the farm with her new friend Ella (10 weeks old). Sweet Kaimai has put Ella firmly, but gently in her place and retains her place as ‘top cat’! Kaimai prefers the run of the house, when we are out walking and its quiet. We are so happy to have our four legged family with us in Zambia at last Our grateful thanks go especially to you Nikki, for everything you have done to ensure the animals safe passage. We also acknowledge Air Emirates and the staff at Dubai Kennels and Cattery for taking care of the animals en route. With our kind regards to you, Lacy, Max and Shayla, from Tracey and Mark, Poppet, Kaimai and Ella.

AUGUST 2014

Scout

Sydney to Newcastle, United Kingdom
Hi Nikkie, Thanks fro your e-mail. Scout arrived safe and well and is settling into her new town. She enjoys walks on the beach and is very happy to be reunited with my daughter. She is looking forward to our move to our permanent home. This is opposite a large park ans close to the sea! Lucky Scout! Thank you very much fro taking splendid care of Scout. A picture of Scout taken by my duaghter (Scout's sister) follows this e-mail. Best wishes Lindy

AUGUST 2014

Dante

Melbourne to Auckland, New Zealand
Hi Nikkie   Thanks for making contact. We found Jetpets great to travel with and are very thankful getting my boy here was so easy. He has settled in well with my mums cat and dog and now part of ten family tho it took a while. He totally loves the outdoors..as was mostly as inside cat in Australia. Thanks for the follow up.   Steph

AUGUST 2014

Meakan & Davanee

Melbourne to Los Angeles, United States
Hi Nikkie, Sorry I haven't written sooner it's been crazy! Cats are loving LA and their new home. It's been a really easy adjustment. Thanks for everything and we will definitely use you again if we do decide to go home.

JULY 2014

Ned

Perth to Christchurch, New Zealand
Hi Chelsea Thank you so much for everything including the big box of goodies that arrived at our door! Such a lovely surprise and much appreciated by Ned. Thanks again Kind regards Pete, Caroline, Emilia and Ned.