Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2015

Paws

Sydney to Queenstown, New Zealand
Hi Danielle,
Hope you are well and had a lovely Christmas.
Sorry for the dreadful delay in sending you photos of Paws - it completely slipped my mind what with all the upheaval. I actually wanted to ask if you would be able to asset us in transporting Paws to the UK in April this year?
We were so impressed with Jetpets and yourself that we would really like to use you again for his journey to Scotland.
As you know we're in Queenstown at the moment so we would be keen to hear your suggestion on the best we to move our little man to the other side of the world.

Best Regards,

Brian and Lucie

JANUARY 2015

Jax and Krusty

Brisbane to Dubai, United Arab Emirates
Hi Kathy, Thank you for your email. Jax and Krusty are settling in fine. They love going for walks around their new home, and there’s plenty of desert for them to run around in. I’ve attached some photo’s for you to see.   Thank you again, Matt

JANUARY 2015

Mumu

Sydney to Amsterdam, Netherlands
Hi Natalie
This is Mumu just after she arrived in Amsterdam in the car we hired and in Montserrat - Spain on the Mountain with Ty. All safely arrived and Mu is studying Spanish already....... Thanks for everything!
Regards, Henk

DECEMBER 2014

Jess and Eddie

Brisbane to Tokyo, Japan
Hi Nikkie, We hope this email finds you well and having a great week. We just wanted to say a huge thank you to yourself and all the guys at Jetpets involved with Eddie and Jess's trip to Japan. Gemma and Margaret in Brisbane along with Brett and the guys in Sydney were awesome, the care and support is second to none and we are so glad we found you to help us and our fur kids make the biggest trip of their lives. Eddie and Jess arrived in perfect condition and are settling into their new home already, they are loving Japanese food! Thanks again Nikkie, please pass on our thanks to everyone, you guys are amazing!   Kind regards, Jamie and Kasumi

DECEMBER 2014

Tommy and Ollie

Melbourne to Auckland, New Zealand
Hi Kathy,   Thanks for all of your help, you made the process really easy for us. The cats were pretty relaxed and weren't too unsettled when we first picked them up and now they are settling in really well.   I've attached a photo of the cats 🙂   Thanks again for your help!   Kate