Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2015

Cookie

Brisbane to London, United Kingdom

"Hi Natalie, Cookie arrived in London safe:) He looked so well and happy when we picked him up! Thank you soooo much for your support transferring Cookie. I really appreciate your great professional work. Thank you from Cookie and Mana"

JUNE 2015

Ronja

Sydney to Frankfurt, Germany

"Hi Danielle,

All good this end. Ronja has made friends with our cat and is handling the daily tortures by 3 little kids extremely well!!! She calls this garden chair hers….little princess!!! The transfer went obviously very well, she arrived in perfect conditions and was happy to see me again!!! Thanks to the JetPets team! Cheers Katrin and Ronja"

MAY 2015

Pippa

Brisbane to Darwin, Australia

Sarah,

A million thanks to you and the team for getting Pippa back to us safe and sound! She was completely stress free, relaxed a very happy girl. It is a great pleasure to have her back with us, is eating like I have never seen her eat, is out and about in the garden and part of the family once again.
Jason (as everyone) was a great pleasure to deal with and we are genuinely appreciative for the extra time and care and attention that was given to us as humans and Pippa as a cat.
Warmest of regards.

Rebecca, Emily (humans), Pippa and Smokey (cats) and Matilda the Cavoodle.

MAY 2015

Ribeye

Sydney to Las Vegas, United States
 

Hi Natalie, Just wanted to thank you and your colleagues for all of your help! Mr. Ribeye is home safe and sound- already eating & drinking & playing! We are so grateful to have our furry son back with us!!! Thanks again for everything! Love, Misty, Rob & Ribeye

MAY 2015

Buddy

United States to Sydney, Australia
Hi! Sorry I forgot to respond to this because I was too busy playing with Buddy in all my spare time!
It's so fantastic having him here. He's overwhelmed by the birds, could care less about the ibis bird but was very interested in the brush turkey we saw. Lots of fun!
Thank you so much for all your help!

Melinda