Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2018

Ranger

Australia to London, England
Hi Rachael, Thank you so much for all your help in moving Ranger back to the UK, the trip seemed to go extremely smoothly and he is settling in remarkably well. Here he his relaxing back in his favourite bed. Thanks again for all your help. Sarah Mawer

FEBRUARY 2018

Busta

Australia to Singapore,
Hi Justin, Here is a photo to show how happy Busta was to be in Singapore. We cannot thank you and the whole team enough in Melbourne, Perth and Singapore. I’m sure we were more needy than the dog. Your professionalism and calm during my stressful moments was amazing. We would not hesitate to recommend Jetpets and when we return to Australia in 3 years we will use you again. Thanks for caring so well for our fur baby. Kind Regards Brendan, Annemarie and Busta Woodsell

FEBRUARY 2018

Randall

Australia to London, England
Hi Rachel, It’s with such a happy heart I send this message as Randall is finally with us. You went over and above with EVERYTHING and reassured me every step of the way. The process was so smooth from my end and for that I can’t say thanks enough. Alex xx

JANUARY 2018

Maggie

Australia to Christchurch, New Zealand
Thank you for all your assistance and also want to thank the wonderful carers and vets along the way. I loved getting regular updates along the way. Maggie is super happy with her new home in New Zealand.

JANUARY 2018

Mocha

Australia to Hong Kong
Hi Rachael Thank you so much and thanks to Jetpets team for take well care of Mocha's travel home. I really appreciate that! Many thanks for make Mocha safety home!