Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2019
Shibarini
Sydney to Manila, Philippines
Justin Robart, who handled my dogs trip from Sydney to Manila took care of the whole process brilliantly, taking my stress levels from 200% to 10%. Everything was completed in a very short time and on time. Sarah, who picked my dog up, treated her beautifully and with care. Everything went well on the Australian side. I traveled with my dog and knew the Philippine side of customs, having sent two dogs up there a few years ago, was going to be a challenge, time consuming and frustrating. This is no reflection on Jetpets but just the way it works over there. Thankyou again for all your help Jetpets. It was well worth it. 
SEPTEMBER 2019
Bandit & Rocket
London to Melbourne, Australia
Hi Everyone,
Bandit and Rocket are safely back in Australia. They are healthy happy and excited to be with our folks.
Thank you for all your help and patience in making this work for us. They have been in safe hands!
All the best for the future.
Regards,
Marcus 
SEPTEMBER 2019
Oskar
Singapore to Newcastle, Australia
Hi Nicole,
I picked up my baby on Saturday and he seemed very happy and calm...I think he is happy to see me which is wonderful he has been very cuddley which is different to how he was when he came to Singapore. We have been to the beach which he loves so hopefully I am forgiven. This is Oskar in one of his new beds in his yard!! Once again can’t thank you enough... 
SEPTEMBER 2019
Buddy and Rosco
Melbourne to London, United Kingdom
Hi Biljana,
I’m happy to report that Buddy and Rosco have soon settled into their new home and they are loving exploring the English countryside!
Thank you
Kind regards
Elaine 
SEPTEMBER 2019
Milly
Melbourne to Perth, Australia
Big shout out to the team at Jetpets for the transportation of my little jack russell Milly from Melbourne to Perth . I'm more than happy with your service guys, thank you so much!