Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

NOVEMBER 2007

THEODORE

MELBOURNE to SINGAPORE, ASIA

Hi Rhiannon,
I'd like to thank you for organising the transport for my cat Theodore. He arrived safe and sound in Singapore as scheduled. It was a huge relief for me!
You've been a great help and Jet Pets is really experienced and professional. I have recommended Jet Pets to my friends if they needed pet transport!
Once again, thank you very much for all your help and advise!
Janice

NOVEMBER 2007

HALLE

SYDNEY to ABERDEEN, SCOTLAND

Hi Rhiannon,
I wanted to write you one final message to thank you very much for all your help in getting Halle over to Aberdeen. The help you have provided, and the prompt service has been most appreciated. You have been helpful and able to answer the mountain of questions and queries that I had for you.
You will be happy to know that Halle has arrived safely in Aberdeen.
I would appreciate it if you could pass on this e-mail to your boss/superior.
Thanks again, and look forward to getting in touch to get Halle back over to Australia at the end of the year!
Kind regards Joe.

NOVEMBER 2007

SPIKE

PERTH to PENSACOLA, USA


Hi Laura We picked up Spike from Pensacola Airport today (arrived on time).
Spike was delighted to see us and we were so impressed with how well he looked (and smelled after such a long flight). Spike was obviously well cared for at each place he stayed and we want to thank you for such a great service. I'll be sure to recommend JetPets.
Please pass along our gratitude to Box Hill Lodge and also the team in San Fransisco - everyone did a fantastic job, and we have a happy, healthy dog to prove it.
Thanks again Lucy

OCTOBER 2007

SUMMER

PERTH to CHRISTCHURCH, NEW ZEALAND

Hi Laura,
Thanks for your help in arranging Summer's transfer. She arrived in better spirits than I was expecting and has already taken ownership of my house. The way she has adapted so quickly and easily shows she must have had a smooth flight and lots of care throughout the whole process.
It's great to be reunited with her. Thanks again.
Regards, Janine

OCTOBER 2007

Sophie, Bailey a

MELBOURNE to London, England, uk

Dear Rhiannon,
Thank you so much for all your help in getting Sophie, Bailey and Belle back to the UK. I heard from Kim today to say that they had arrived safely and spent a good first night with them and are eating normally. You took the strain and worry out of the move and for that I am very grateful.
Take care. Kind Regards Jo