Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
FEBRUARY 2025
Ghost
Melbourne to Dallas, USA
He did great on the flight and it all went smoothly so I thank your team for everything in helping us transition. Ghost is loving it here, as we are in winter and have had almost 20cm of snow and temps as low as -15°C so he is in heaven! 
FEBRUARY 2025
Leo
Perth to Riyadh, Saudi Arabia
Leo has arrived safely! Many thanks to everyone for for making this happen, much appreciated. 
FEBRUARY 2025
Moose
Sydney to Toronto, Canada
Jetpets have been excellent and we really appreciate all your help! 
FEBRUARY 2025
Bertie
Sydney to Singapore, Singapore
It was so special to be reunited with him. I can't thank you all enough for all you have done. We are so incredibly grateful. I loved the handlers update. Great service!!! 
FEBRUARY 2025
Monty
Launceston to Melbourne, Australia
Monty: "Mum & Dad said it was all well organised and Jetpets were very easy to deal with. I was pretty nervous but I got there in the end. I was so happy to jump in the car and be back with Mum again!"