Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2008

HENRY AND MAGGIE

MELBOURNE to LONDON, UK

Hi Emily
Mum and Dad are helping us to send a message to you to say thank you for being so supportive and helpful to them when planning to bring us over to England.
We know mum and dad (and us too!) were very nervous and anxious about bringing us over without them but when Margaret came and picked us up, we knew straight away that we were in good hands.
Everyone was lovely when we arrived in London and we were so excited to see mummy. We jumped all over her and gave her heaps of kisses. We love living in London and have included some photos of the travels we've already had to the White Cliffs of Dover. Mum and Dad are talking about taking us to France in May - how cool is that!
Anyway Emily, thanks again for making our trip a safe and happy one and send our love and thanks to the rest of the team at Jetpets too - especially Margaret, we really like her.
Woof! Woof!
Henry & Maggie (lick, lick, lick, lick)

FEBRUARY 2008

Various (The Fam

BRISBANE to Newark, New Jers, USA

Emily-the babies arrived last night and are all here healthy and ....BITCHY!! They are letting me know that as their person I let them down by not being in the hold with them.
They haven't stopped 'talking' to me. All slept on the bed-crowded yes but it felt right. Thanks again for everything and for getting the here safe and sound. I really do thank you and appreciate your help and understanding.
From Connecticut-Susan

FEBRUARY 2008

OSCAR & FLICK

PERTH to MELBOURNE, AUSTRALIA

Hi Kaye,
Just thought I would drop you a line and thankyou for the service you guys provided. My doggies arrived without incident and I will not be calling anyone else next time they need to fly. I have also recommended you to about a dozen people since.
All the best Tara 🙂

JANUARY 2008

PERRO

PERTH to SHANGHAI, CHINA

Hi Emily,
Just a quick note of thanks for arranging Perro's transfer to Shanghai. He just arrived and is in great condition. Everything went extremely smoothly - Foley, who we have been dealing with in Shanghai, was superb.
We are so impressed with how smoothly everything went with sending Perro to China - thank you for all of you effort and advice.
We can certainly highly recommend Jetpets to anyone needing to transfer their pets overseas and will certainly use Jetpets in the future.
Thanks Danielle

JANUARY 2008

MR WONG

SYDNEY to HONG KONG, ASIA

Hi Laura,
Just a quick note to let you know that Mr.Wong arrived safely in Hong Kong after a very smooth flight. Thank you very much for everything you did for Mr.Wong and please thank everyone involved from me. He has settled in as if he has always been here.
Best regards, Annabel