Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
APRIL 2019
Holly and Navy
Australia to United Kingdom
Thank you for your kind and efficient transportation of Holly and Navy to the UK. Both in good health - Navy is exhausted and Holly just as active as usual- she forgets she’s 12.
We are really happy with the ease and flexibility of their crates - just need a larger house for Navys....
Thank you all again.
Kind regards,
Catherine and Christopher
We are really happy with the ease and flexibility of their crates - just need a larger house for Navys....
Thank you all again.
Kind regards,
Catherine and Christopher
MARCH 2019
Tito
Perth to Christchurch, New Zealand
Hi Biljana,
Tito is settling into his new home really well, thank you so much for all of the updates provided along the way.
Thanks again so much for everyone’s assistance during this process. As I wasn’t able to travel with tito my heart was broken but it was great to have photo updates.
Made himself at home day one. 
MARCH 2019
Poe
Australia to New Zealand
Hi Danielle and Aleesha,
Thankyou Jetpets for delivering our girl Poe safe and sound to New Zealand.
I really appreciated the updates while Poe was travelling over the 4 days.
I would not hesitate to recommend Jet Pets for relocating and taking care of much loved Pets
Thankyou White Family
*photo of Poe at home today 4th day in NZ settling in well 
MARCH 2019
YiYi
Sydney to Hong Kong
Hi Aleesha,
I have collected yiyi smoothly from the airline freight terminal yesterday. When we got home, she was quite nervous at the beginning but soon she started exploring her new home and found her own spot to hanging around with.
I really appreciate the service from Jetpets. Jetpets is a very reliable agency, the whole process was very professional since the quoting stage. I can feel the care from the team and believe everyone who works for Jetpet loves what they're doing.
Will definitely recommend Jetpets to others if someone is planning to travel with pets.
Thank you so much for your assistance and service. 
MARCH 2019
Myla
Australia to Lisboa, Portugal
Hi Kaye,
Myla arrived well.
Now, we are enjoying exploring the streets of Lisboa and the beautiful coastline. I am sending you some pictures of Myla right after she arrived at the cargo terminal, exploring street culture in Lisbon, running around the coast with her new friend (my best friend's dog), Molly, and loving her new bed.
Thanks again for your help and support during Myla's move.
Inês