Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2019

Charlie

Turkey to Australia
Thank you very much Jetpets for bringing our boy, Charlie safely through the long process from Turkey to Australia. Emma Boyle guided us at every step to insure every box was ticked and every form filled out. It was a long process but Jetpets made it easy. Thank you again. Aral & Ian

SEPTEMBER 2019

Harry and Riley

Sydney to New York, United States
Harry and Riley are happily snoozing after their big trip from Sydney to New York. You guys were so amazing and I could not have been happier with the way you looked after my dogs and let me know what was happening every step of the way. Thank you so much.

SEPTEMBER 2019

Moet

Melbourne to London, United Kingdom
Hi Thanks for all your support. It’s a fabulous service you provide and we’re very appreciative of the amazing support your team provided along the way. Here’s a pic - he took the whole trip completely in his stride! Kind regards Lisa and Paul

SEPTEMBER 2019

Bady

Melbourne to Auckland, New Zealand
Hi Melanie, Thank you and your team so much for helping me to get over here to Aotearoa. Your team was great on Monday and Tuesday and everything went well. Also the MPI over here was lively guy, Bady didn't have any issues with him at all (and that means a lot). Here is one photo of Bady having relax now, after the journey. Thank you again and I wish you many happy clients. Martin

SEPTEMBER 2019

Han Solo

Sydney to Christchurch, New Zealand
I was very happy with the service Jetpets provided for our cat Han Solo to travel from Sydney to New Zealand. Justin was more than happy to answer my thousands of questions which made for stressless travel. I was sent a photo of him having a snuggle with one of the staff before departing from Sydney which was a cute gesture. The collection process was super easy and Han Solo cage had been cleaned and refreshed before we collected him. Han Solo is now living his best life in New Zealand with us.