Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JULY 2023

Zoe & Stan

Melbourne to Singapore, Singapore
What an amazing service. First time we have used Jetpets and won’t be the last. The service is second to none. Our fur babies arrived happy and safe. Thanks for taking care of our fur babies like your own.

JULY 2023

George & Fonzi

Cairns to Melbourne, Australia
Customer service is excellent.  Kerryn has been unbelievable, so kind and understanding of my worries of transporting my fur babies. Jetpets went above and beyond to help.

JULY 2023

Maverick

Sydney to Manchester, United Kingdom
He made it safely and soundly and is definitely settling in now.  THANK YOU again I honestly can't tell you what it means to have our boy here with us safely.

JULY 2023

Gremmy, Fly & Trip

Darwin to Christchurch, New Zealand
Thank you so much for all your help throughout this process, and looking after my dogs throughout their travel.  If I ever need to travel anywhere with my dogs, I 100% know I'll be coming back to Jetpets and also recommending you to anyone else who requires this service.

JULY 2023

Archie & Bonnie

Perth to Canberra, Australia
Archie and Bonnie thoroughly loved by the ladies at Jetpet Perth.  They arrived safely and are now settling into their holiday home with my son and daughter in law in Canberra.  Thank you so much for the great service and support, I will be using you again in September for their return.